Help Centre

How does escrow payment work?

Your money is held safely until you confirm your item has arrived.

How do I become a seller?

Apply in minutes, verify your ID, and start listing for free.

What happens if my item doesn't arrive?

You are protected. Open a dispute and our team will help.

How do I validate a delivery coupon?

Confirm you received your item with the delivery code.

How do offers and bargaining work?

Make an offer, negotiate, and agree on a fair price.

How do I request a payout?

Withdraw your earnings once orders are completed.

What are the seller fees?

Free to list. We only take a small commission on completed sales.

How do I report a suspicious listing?

Help keep ChuoMarket safe by flagging bad listings.